Last updated: August 2026

Welcome to Owl’s Touch.

These Terms and Conditions (“Terms”) govern your access to and use of the Owl’s Touch website, products, digital products, services, content, and other features made available through our website.

Throughout these Terms, the words “Owl’s Touch,” “we,” “us,” and “our” refer to Owl’s Touch. The words “you” and “your” refer to any visitor, customer, purchaser, or user of our website.

By accessing our website, browsing our content, creating an account, or purchasing a product, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, Returns & Exchanges Policy, Payment Policy, Digital Product Policy, and any other policies made available through our website.

If you do not agree with these Terms, please do not use our website or purchase our products.

For questions regarding these Terms, please contact us at info@owlstouch.com.

1. USE OF OUR WEBSITE

By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required.

You agree to use our website only for lawful purposes.

You may not use our website, products, content, or services:

• For any illegal or unauthorized purpose
• To violate applicable local, state, federal, or international laws
• To infringe intellectual property rights
• To transmit malicious code, viruses, malware, or other harmful technology
• To attempt unauthorized access to our website, systems, accounts, or data
• To interfere with the security or operation of our website
• To collect or misuse information about other users
• To engage in fraudulent or misleading activity
• To impersonate another person or business

We reserve the right to suspend or terminate access to our website when we reasonably believe these Terms have been violated.

2. PRODUCTS & SERVICES

Owl’s Touch may offer a combination of:

• Physical products
• Digital products
• Downloadable templates
• Canva templates
• Shopify-related templates or design resources
• Branding materials
• Marketing resources
• Printables
• Educational resources
• Business tools
• Other creative products or services

We reserve the right to modify, update, discontinue, replace, or limit any product or service at any time.

Product availability may vary and is not guaranteed.

Prices, descriptions, product features, specifications, availability, and promotional offers may change without prior notice.

We make reasonable efforts to accurately display product information, colors, dimensions, designs, and images. However, colors and appearance may vary depending on your screen, device, printer, production process, materials, or other factors.

3. DIGITAL PRODUCTS

Digital products are delivered electronically and do not include a physical product unless specifically stated otherwise in the applicable product description.

Digital products may include editable templates, downloadable files, design assets, guides, printables, Shopify resources, Canva templates, and other electronically delivered materials.

Before purchasing a digital product, you are responsible for reviewing:

• The product description
• What is included
• File formats
• Software requirements
• Platform requirements
• Editing capabilities
• Compatibility information
• Any required third-party accounts or subscriptions

Some digital products may require access to third-party platforms such as Canva, Shopify, or other software providers.

Owl’s Touch does not control the availability, pricing, functionality, policies, or future changes made by third-party platforms.

4. DIGITAL PRODUCTS ARE FINAL SALE

Due to the nature of digitally delivered products, all digital product sales are final and non-refundable once the purchase has been completed.

We do not offer refunds, returns, exchanges, or cancellations for digital products due to:

• Change of mind
• Accidental purchase
• Purchasing the wrong product
• Failure to read the product description
• Failure to understand what is included
• Lack of familiarity with the software or platform required
• Failure to maintain access to a required third-party platform
• Customer preference after accessing the product
• Deciding that the product is no longer needed

If you experience a legitimate technical issue accessing a digital purchase, please contact info@owlstouch.com so we can assist you.

Please refer to our Digital Product Policy and Returns & Exchanges Policy for additional information.

5. DIGITAL PRODUCT LICENSE

Unless otherwise expressly stated on the applicable product page, the purchase of an Owl’s Touch digital product provides you with a limited, non-exclusive, non-transferable license to use the product.

Purchasing a digital product does not transfer copyright or ownership of the original design, template, graphics, layout, written content, or intellectual property to the purchaser.

You may customize digital products for your own permitted personal or business use according to the license provided with the applicable product.

You may not:

• Resell the original digital files
• Redistribute the original files
• Share download links with others
• Give the files away for free
• Upload the original files to file-sharing platforms
• Claim Owl’s Touch designs as your own original work
• Sell editable copies of Owl’s Touch templates
• Convert the product into another template for resale
• Include Owl’s Touch files in another digital bundle for resale or distribution
• Reproduce or distribute the product in a manner that competes with Owl’s Touch
• Transfer your license to another individual or business unless expressly permitted

Additional licensing terms may apply to individual products and will be stated on the applicable product page or included with the product.

6. CANVA & THIRD-PARTY PLATFORM PRODUCTS

Some Owl’s Touch products may be designed for use with Canva, Shopify, or other third-party software or platforms.

These third parties are independent companies and are not owned or controlled by Owl’s Touch.

Your use of third-party platforms is subject to their own terms, policies, licenses, pricing, and technical requirements.

Owl’s Touch is not responsible for:

• Changes made by third-party platforms
• Platform outages
• Account restrictions or suspensions
• Changes in subscription pricing
• Features removed or modified by third parties
• Changes to software compatibility
• Customer accounts created with third-party providers

It is your responsibility to maintain any third-party account or subscription required to use a purchased product.

7. ORDERS

By submitting an order, you are offering to purchase the products contained in your order subject to these Terms.

We reserve the right to accept, decline, limit, or cancel an order when reasonably necessary.

This may include situations involving:

• Suspected fraud
• Payment authorization issues
• Pricing errors
• Product availability errors
• Incorrect product information
• Technical errors
• Unusual order activity
• Violations of these Terms

If an order that has already been paid is cancelled by Owl’s Touch before fulfillment, any applicable amount will be refunded to the original payment method.

8. PRICING & PAYMENTS

Unless otherwise stated, prices displayed on our website are shown in U.S. Dollars (USD).

Applicable shipping fees, sales taxes, duties, or other charges may be added during checkout.

Payment must be successfully authorized before an order can be completed.

Available payment methods are displayed during checkout and may vary depending on location and payment provider availability.

Your bank or payment provider may impose additional fees, including foreign transaction or currency conversion charges. Owl’s Touch does not control these fees.

Please refer to our Payment Policy for additional information.

9. PROMOTIONS & DISCOUNT CODES

From time to time, Owl’s Touch may offer discounts, promotional codes, sales, bundles, or other special offers.

Unless otherwise stated:

• Promotional codes must be applied during checkout
• Discounts cannot be applied retroactively
• Discounts have no cash value
• Promotions may have expiration dates
• Certain products may be excluded
• Promotions may not be combined
• Quantity or usage restrictions may apply

We reserve the right to modify or discontinue promotions at any time.

10. PHYSICAL PRODUCT SHIPPING

Physical products are shipped according to the delivery options available for the applicable order.

Processing and delivery estimates are provided as guidelines and are not guaranteed unless explicitly stated.

Owl’s Touch is not responsible for delivery delays caused by circumstances outside our reasonable control, including:

• Carrier disruptions
• Severe weather
• Customs delays
• Transportation interruptions
• Incorrect customer addresses
• Holiday shipping volume
• Regional service interruptions

Some orders may be produced or fulfilled from different locations and may arrive in separate packages.

Please refer to our Shipping Policy for additional information.

11. RETURNS & EXCHANGES FOR PHYSICAL PRODUCTS

Eligible physical products may qualify for returns or exchanges according to our Returns & Exchanges Policy.

Return eligibility depends on the product type, condition, reason for return, and timeframe.

Certain products may be excluded from returns, including personalized, customized, made-to-order, hygiene-sensitive, final sale, or other specifically identified products.

Digital products are not covered by the physical product return period and are final sale.

Please review our Returns & Exchanges Policy before purchasing.

12. INTELLECTUAL PROPERTY

All content made available through Owl’s Touch, including but not limited to:

• Brand names
• Logos
• Graphics
• Illustrations
• Templates
• Product designs
• Photography
• Mockups
• Website layouts
• Written copy
• Product descriptions
• Videos
• Downloadable materials
• Digital files
• Icons
• Patterns
• Educational content
• Marketing materials

is owned by or licensed to Owl’s Touch and may be protected by copyright, trademark, trade dress, and other intellectual property laws.

Unless expressly authorized, you may not copy, reproduce, distribute, republish, modify, sell, license, display, create derivative works from, or commercially exploit Owl’s Touch intellectual property.

Purchasing a product does not transfer ownership of Owl’s Touch intellectual property.

13. CUSTOMER-CREATED CONTENT

If you submit reviews, photographs, testimonials, comments, feedback, suggestions, or other content to Owl’s Touch, you represent that you have the right to provide that content.

You may not submit content that:

• Violates another person’s intellectual property rights
• Contains unlawful or defamatory material
• Contains malicious code
• Misrepresents your identity or experience
• Violates another person’s privacy

If you voluntarily submit a product review or testimonial, Owl’s Touch may display that review on its website or marketing materials, subject to applicable laws and our Privacy Policy.

14. ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information presented on our website is accurate.

However, occasional typographical errors, inaccuracies, omissions, pricing errors, product description errors, or availability errors may occur.

We reserve the right to correct errors and update information at any time, including after an order has been submitted where permitted by law.

15. PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website, you acknowledge that information may be processed by service providers necessary to operate our store, including payment processors, ecommerce platforms, fulfillment providers, shipping carriers, analytics providers, and other vendors.

16. THIRD-PARTY LINKS & SERVICES

Our website may contain links to websites, apps, software, or services operated by third parties.

Third-party websites are provided for convenience and are not controlled by Owl’s Touch.

We are not responsible for the content, security, availability, products, services, or privacy practices of third-party websites.

You access third-party services at your own discretion and subject to their applicable terms and policies.

17. PROHIBITED USES

In addition to other restrictions described in these Terms, you may not use the Owl’s Touch website or its content to:

• Violate any law
• Infringe intellectual property rights
• Harass, abuse, intimidate, or discriminate against others
• Submit false or misleading information
• Transmit malware or malicious code
• Harvest personal information
• Spam, phish, scrape, crawl, or otherwise misuse the website
• Circumvent website security features
• Attempt to gain unauthorized access to systems or accounts
• Copy or commercially exploit Owl’s Touch content without authorization

We reserve the right to terminate access for violations of these provisions.

18. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our website, products, services, and content are provided on an “as available” and “as is” basis, except where an express warranty is stated.

We do not guarantee that:

• The website will always be uninterrupted or error-free
• Every digital product will meet every individual business need
• Use of a template will produce a particular financial or business result
• Third-party software will remain unchanged
• Digital platforms will maintain specific features
• Marketing materials will generate particular sales, revenue, engagement, or business outcomes

Results depend on many factors outside Owl’s Touch’s control.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

19. BUSINESS & MARKETING RESULTS

Some Owl’s Touch products are designed to assist customers with branding, marketing, ecommerce, presentation, or business organization.

These products are creative resources and tools.

Owl’s Touch does not guarantee specific business results, including:

• Increased sales
• Increased revenue
• Increased website traffic
• Increased social media engagement
• Customer acquisition
• Business growth
• Conversion rates
• Marketplace approval
• Platform performance

Examples, mockups, demonstrations, or marketing scenarios shown on our website are illustrative and do not constitute guarantees of future performance.

20. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Owl’s Touch and its owners, employees, contractors, affiliates, service providers, and partners will not be liable for indirect, incidental, special, punitive, or consequential damages resulting from your use of our website, products, or services.

This may include loss of profits, revenue, data, business opportunities, or other intangible losses.

Where liability cannot legally be excluded, our liability will be limited to the extent permitted by applicable law.

Nothing in these Terms limits consumer protections or legal rights that cannot lawfully be waived.

21. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Owl’s Touch and its owners, affiliates, employees, contractors, service providers, and partners from claims, damages, liabilities, or expenses arising from:

• Your violation of these Terms
• Your misuse of our website or products
• Your infringement of another party’s intellectual property or other rights
• Unlawful use of a purchased product

22. FORCE MAJEURE

Owl’s Touch will not be responsible for delays or failure to perform obligations caused by events reasonably outside our control.

These may include natural disasters, severe weather, labor disruptions, transportation interruptions, government actions, internet outages, platform failures, carrier interruptions, supply shortages, or other unforeseen circumstances.

23. TERMINATION

These Terms remain effective unless terminated by you or Owl’s Touch.

You may stop using our website at any time.

We may suspend or terminate your access if we reasonably believe you have violated these Terms, misused our products, infringed our intellectual property, or engaged in fraudulent or unlawful conduct.

Provisions relating to intellectual property, digital product licensing, limitations of liability, and other provisions intended to survive termination will remain in effect.

24. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.

25. ENTIRE AGREEMENT

These Terms, together with the policies referenced on our website, constitute the agreement between you and Owl’s Touch regarding your use of our website and purchase of our products.

Failure by Owl’s Touch to enforce any provision of these Terms does not constitute a waiver of that provision.

26. GOVERNING LAW

These Terms are governed by and construed according to the laws applicable in [INSERT STATE OF BUSINESS REGISTRATION / OPERATION], United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

Any dispute relating to these Terms will be handled in accordance with applicable law and any mandatory consumer rights that apply to the customer.

27. CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace these Terms from time to time.

Changes will become effective when the updated Terms are posted on our website unless otherwise stated.

The “Last updated” date at the top of this page will indicate when revisions were most recently made.

Your continued use of our website after updated Terms have been posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

28. CONTACT INFORMATION

If you have questions regarding these Terms & Conditions, please contact:

Owl’s Touch
Email: info@owlstouch.com